We are a premier provider of non-emergency medical transport and professional courier services, based out of Wisconsin Rapids and serving Wisconsin and Upper Michigan.
Reliable Medical Transport & Courier Logistics: Serving Central Wisconsin and Upper Michigan."
Whether you need patient transport in Wisconsin (covering Marshfield, Plover, Wisconsin Rapids, and beyond) or critical medical deliveries in Upper Michigan (serving Marquette, Houghton, and Ontonagon Counties), we are the family that gets you there.
Don't see your area? Contact us today—we are constantly expanding our routes to serve you better.
Providing Essential Care for Wisconsin & Upper Michigan
We offer specialized NEMT and Medical Courier services for:
- Medicaid recipients & the elderly
- Individuals with disabilities
- Managed Care Organizations (MCOs)
- Healthcare facilities requiring secure logistics
When the need arises, we ensure no one—and no vital medical delivery—is left behind.
Who we are
Since October 2022, the Neuberger Family has managed ReliaRide Transport Services as a truly family-owned and operated business. We are not just a cab company; we are your neighbors dedicated to bridging the gaps in healthcare access and medical logistics.
Whether we are transporting you to a critical appointment or delivering time-sensitive medical supplies, our team provides trusted, reliable, and compassionate service. We handle every person and every package with the same care and precision we’d give our own family, ensuring timely arrivals and personal support every step of the way.
Our Superheroes
The ReliaRide Team
The ReliaRide team is a growing collective of professional drivers and support staff. With a compassionate and attentive team at your service, we take pride in meeting your needs—whether providing a ride to a vital appointment or managing a secure medical delivery.
Chief Operations Officer
Shane Neuberger
Shane, a State-Approved Passenger Transportation Trainer, transitioned from truck driving to specializing in transporting patients to their medical appointments. During the early stages of the business, he continued truck driving while his wife managed ReliaRide, ensuring financial stability for both the business and their family.
Today, Shane serves as Chief Operations Officer at ReliaRide Transport Services, LLC. Shane brings extensive operational and transportation experience to the company and oversees day-to-day operations.
Owner / Chief Executive Officer
Christine Neuberger
Christine, Shane's wife, has been integral to ReliaRide since its inception. With a background in IT, medical billing, and entrepreneurship, she began as the sole employee—managing everything from driving and billing to advertising and customer service. Her dedication and diverse skill set have been pivotal to the company’s growth. Today, ReliaRide proudly employs 14 drivers, 6 office professionals, and an after-hours call specialist—a testament to the strong foundation Christine helped build. Her contributions continue to be invaluable to our success.
NEMT Manager/ Dispatcher/ Scheduler
Tina Czlapinski
Since joining us as an NEMT driver in February 2023, Tina has demonstrated remarkable dedication and growth. She initially transitioned to an office clerk role, then advanced to scheduler/dispatcher, and is now serving as an NEMT Manager.
In her current role, Tina is responsible for managing our ride schedules and overseeing driver operations throughout the workday. Her leadership and commitment have made her a valuable asset to our company. Additionally, her exceptional service has earned her high praise from our customers.
Tina’s contributions are greatly appreciated, and we are fortunate to have her as part of our team.
HR-IN CHARGE
MARIE PINO
Marie is a dynamic and results-oriented Human Resources
professional with 4 years of experience managing comprehensive HR functions,
including talent acquisition, employee relations, performance management, and
compliance. She excels in developing and executing HR strategies that align
with organizational objectives, fostering a positive work culture, and driving
employee engagement. With her exceptional interpersonal skills and a proactive
approach to employee relations, Marie is a valuable asset to the ReliaRide
team.