We are a non-emergency medical transport provider based out of Wisconsin Rapids, Wisconsin – United States of America.
We now proudly serve areas in Central Wisconsin and Upper Michigan!
In Wisconsin, we cover cities like Marshfield, Plover, Wisconsin Rapids, Nekoosa, Wausau, Port Edwards, Friendship, Adams, Grand Marsh, Plainfield, and many more.
In Upper Michigan, we currently serve Baraga, Gogebic, Houghton, Keweenaw, Marquette, and Ontonagon Counties.
If your city or county isn’t listed, give us a call—we may still be able to accommodate you!
We provide highly essential non-emergency medical transportation services for Medicaid recipients, the elderly, those with a disability, and those who are covered by select Managed Care Organizations, with no form of transportation to access healthcare services when the need arise.
Who we are
ReliaRide Transport Services is a family-owned and operated business, managed by the Neuberger Family since October 2022. We take pride in fostering a family-oriented environment, extending our commitment to both employees and clients.
Our dedicated team is focused on providing exceptional service, ensuring clear communication, reliable transportation, and timely arrivals at your destination. We value every interaction and strive to make every experience with us feel personal and supportive.
Our Superheroes
The ReliaRide Team
Our team consists of 14 highly trained and dedicated drivers, 6 skilled office professionals, and a reliable after-hours call specialist—all working together to ensure a seamless experience from your first call to your safe return home. With a compassionate and attentive staff, we take pride in meeting your needs and making sure you feel supported and valued every step of the way.
Owner / Chief Operations Officer
Shane Neuberger
Shane, a State-Approved Passenger Transportation Trainer, transitioned from truck driving to specializing in transporting patients to their medical appointments. During the early stages of the business, he continued truck driving while his wife managed ReliaRide, ensuring financial stability for both the business and their family.
Today, Shane is a full-time member/ owner of the ReliaRide team, contributing his expertise and dedication to our operations.
Owner / Chief Executive Officer
Christine Neuberger
Christine, Shane's wife, has been integral to ReliaRide since its inception. With a background in IT, medical billing, and entrepreneurship, she began as the sole employee—managing everything from driving and billing to advertising and customer service. Her dedication and diverse skill set have been pivotal to the company’s growth. Today, ReliaRide proudly employs 14 drivers, 6 office professionals, and an after-hours call specialist—a testament to the strong foundation Christine helped build. Her contributions continue to be invaluable to our success.
NEMT Manager/ Dispatcher/ Scheduler
Tina Czlapinski
Since joining us as an NEMT driver in February 2023, Tina has demonstrated remarkable dedication and growth. She initially transitioned to an office clerk role, then advanced to scheduler/dispatcher, and is now serving as an NEMT Manager.
In her current role, Tina is responsible for managing our ride schedules and overseeing driver operations throughout the workday. Her leadership and commitment have made her a valuable asset to our company. Additionally, her exceptional service has earned her high praise from our customers.
Tina’s contributions are greatly appreciated, and we are fortunate to have her as part of our team.
HR-IN CHARGE
MARIE PINO
Marie is a dynamic and results-oriented Human Resources
professional with 4 years of experience managing comprehensive HR functions,
including talent acquisition, employee relations, performance management, and
compliance. She excels in developing and executing HR strategies that align
with organizational objectives, fostering a positive work culture, and driving
employee engagement. With her exceptional interpersonal skills and a proactive
approach to employee relations, Marie is a valuable asset to the ReliaRide
team.